Greggs Bakery MARCO customer case study sausage rolls

MARCO Recipe Control Modules are helping leading UK bakery group Greggs plc meet the rapidly growing demand from the million plus hungry customers it supplies each day with breads, sandwiches, savouries and cakes.

Greggs was founded as a family bakery business on Tyneside in the 1930’s by John Gregg. From its humble beginnings, Greggs has now grown to become the UK’s leading specialist retailer of bakery and takeaway snacking products. The company, which also owns the Bakers Oven brand, now has around 1671 shops and 9 regional manufacturing centres, generating an annual turnover in excess of £804 million. This expansion has continued to be based on the highly successful regional principle of serving a cluster of stores from a central bakery, thereby achieving important efficiencies which can be passed onto the customer.

MARCO’s approach to business is simple. They take the time and trouble to talk with their customers from senior management through to the shop floor opera­tives. By listening to what is required, the company has developed a range of the most up to date factory floor profitability modules.

We had been looking for over three years for a suitable recipe system which would integrate directly with our main AS400 computer system and we were determined to find the right one. When we eventually talked with Marco we realised that their system would provide exactly what we were looking for. We had spent a long time looking for a recipe formulation system and were initially a little sceptical of MARCO’s claims. However, we had no reason to be concerned. MARCO’s professional approach and attention to detail has provided us with a system which integrates seamlessly with the main computer system. We can now control all our production scheduling from a central location and stock records can be automatically updated as product is used.

Simon Wales – Greggs

  • Product - Recipe Formulation
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