International Flavours & Fragrances

fragrance MARCO case study IFF international flavours and fragrances customer

International Flavours and Fragrances as well as its predecessor companies have been in the flavour and fragrance business since 1833. The multinational has sales, manufacturing and creative facilities in 31 countries worldwide, and is a leading creator and manufacturer of flavours and fragrances used in a wide variety of consumer products as diverse as fine fragrances, toiletries, soaps, detergents, beverages and food products.

Their own mission statement is succinct, but highly focussed: IFF is dedicated to ‘The Pursuit of Excellence’ in every area of its business, using knowledge, creativity, innovation and technology to continually provide customers with the highest quality products, service and superior consumer understanding. Over the past few years, MARCO and IFF have developed a close and very successful working relationship. The MARCO systems and equipment have evolved through understanding the client’s business and a joint desire for perfection in manufacturing.

The MARCO systems are integrated with IFF’s global SAP ERP installation, with MARCO Trac-IT acting as a ‘Thin Client’ to SAP. This ensures real time data from the factory floor is used to best effect within SAP to provide a ‘measure, control and improve’ environment that can provide full traceability and react rapidly to changing business requirements. However the weight based systems provide far more than just recipe formulation and establish the perfect base for the procedural control of other business critical functions, including vessel cleaning control, stock utilisation and stock replenishment.

There is no doubt that both IFF and their customers are benefiting from the level of control that MARCO Trac-IT has brought to the operators.

Toine Blankers from IFF had this to say about the succesful installation;

“MARCO Trac-IT, in combination with the mobile workstations, allows us to securely ‘pour where we store’. MARCO personnel continue to take the time to listen and understand our requirements. This ability together with the enthusiasm, ingenuity and innovation is ensuring ongoing success.”

  • Product - Factory Wide Control
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