Whether it’s supporting our customers during these unprecedented times in the fresh food industry, providing round-the-clock, round-the-globe technical support or helping more businesses cope with decreased packing labour, the MARCO team is here to help however we can.
For 35 years MARCO has provided solutions for the fresh produce industry to pack goods faster, more accurately and easier. Our customers are working on the front line to deliver vital food resources in these unprecedented times and are relying on our automation systems more than ever.
With the UK lockdown in place, many of our teams are working from home, with our factory still fully manned with essential workers, allowing us to deliver 100% remote support to all of our customers to ensure a continuity of performance. Servicing, troubleshooting and installation of new equipment are all still fully covered by our teams to all of the 45 countries that we operate in. For example, over the course of five days this month, our teams worked round the clock to remotely install brand new packing lines into a facility in Mexico to successfully meet their deadlines, helping them to rapdly adapt to support the changes in consumer demand during the pandemic.