Parts Request

Parts Request

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    Marco engineering training

    MARCO


    UK Office:
    Enterprise Way
    Edenbridge, Kent
    TN8 6HF
    United Kingdom
    Phone: +44 (0)1732 782 380

    USA Office:
    2037 East Maule Ave, Las Vegas, NV 89119, USA
    Phone: 1.702.450.0808

    Spares Management

    Proactive, not reactive!

    A Preventative Spare Parts Package is offered to all MARCO customers following the installation of a MARCO system.

    When you purchase a MARCO system, we will supply a list of recommended wearable spare parts for you to store that can be available exactly when you need them.

    See the benefits the MARCO Preventative Spares Package:

    • Spare parts on-site meaning no long delivery times.
    • Available immediately for in-house maintenance engineers or MARCO engineers.
    • Reduction in repair time.
    • Elimination of expensive emergency shipments.
    • Cost-savings by minimising downtime.

    Implementing Spare Parts Management, along with Planned Preventative Maintenance is essential in running any business. Maintenance management helps to prevent faults before they occur, limiting the risk of damage and leading to more costly repairs in the longer term.

    MARCO Hi-Care packages offers up to 20% discount on all spare parts. Contact our Aftersales team for more information.

    *non MARCO Hi-Care Customers may incur a charge. All our MARCO Hi-Care customers have priority remote support from our expert service team and on-site engineer response.

    Unlimited online support during office hours – 08.30 to 16.00 GMT- Mon to Fri

    Emergency out of hours remote support: – 16.00 to 22.00 GMT – Mon-Fri | 08.00 to 22.00 GMT – Weekends and Bank Holidays

    24-hour call-out facility: – One telephone number and email address for support requests. This service logs and relays out-of-hours support requests to the MARCO team.