MARCO Hi-Care is a structured support program that helps to ensure that your business-critical production processes run as smoothly as possible. Each Service Level Agreement is tailored to suit every customer to reduce any risk that may arise in production. With highly trained engineers and web-based telematics, MARCO’s System Support Department have the skills required to ensure the customer has complete confidence.


The MARCO Hi-Care support programme is offered with all our products to ensure that your MARCO system is fully supported in the most efficient and timely manner.


See how MARCO’s Lifecycle Service Agreements can maximise the productivity and reliability of your plant.

Key features of MARCO Hi-Care include:

  • Reduced call-out and labour charges for unscheduled visits
  • Reduced costs for spare parts
  • Detailed technician reports following all site visits
  • Software updates to promote continuous improvement
  • Scheduled visits for regular calibrations
  • Reduced costs of in-house or customer site training*
MARCO Service Support Team


Performing preventive maintenance prolongs the life of your equipment, reduces downtime, decreases reactive maintenance requests, increases equipment performance, and prevents costly emergency repairs from occurring.


For more information, please contact our System Support Department


*For information on our MARCO Academy training courses please contact